Welcome to Crust & Ember Pizzeria’s website. By accessing or using lowermainland.xyz (the “Site”) you agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree, please do not use the Site. This document governs your use of the Site and any products or services offered through it. Last updated: October 10, 2025.
1. Acceptance of Terms
By visiting the Site, placing an order, or communicating with us, you acknowledge that you have read, understood, and agree to these Terms, including any policies referenced herein. If you are acting on behalf of a business, you warrant that you are authorized to bind that business to these Terms.
2. Services and Ordering
The Site provides information about our menu and the ability to place orders for delivery or takeaway. We reserve the right to modify offerings, prices, and availability without prior notice. All orders are subject to product availability and confirmation of the order details. By submitting an order, you authorize Crust & Ember Pizzeria to charge the total amount for the order using the payment method provided.
3. Intellectual Property
The Site and its content, including text, images, logos, and design, are protected by applicable intellectual property laws. You may view, print, and download content from the Site for personal use only, provided you do not modify or remove any notices. Any other use requires our prior written consent.
4. User Responsibilities
You agree not to misuse the Site, including attempting to access restricted areas, interfering with the Site’s operation, or using any information in ways that infringe rights or violate laws. You are responsible for providing accurate information when placing orders and for maintaining the confidentiality of any account credentials. If you notice any unauthorized use, please contact us at +44 20 7946 0958.
5. Privacy and Data
We collect and process personal data in accordance with our privacy policy. By using the Site, you consent to such processing. We may use cookies and similar technologies to improve your experience, analyze site usage, and personalize content. You may adjust cookie preferences in your browser settings, subject to functional requirements of the Site.
6. Availability and Delivery
Delivery times are estimates and may be affected by traffic, weather, or other factors. We will use reasonable efforts to meet delivery windows but do not guarantee exact times. If ingredients are unavailable, substitutions may be made with items of equal or greater value. For any delivery issues, please contact +44 20 7946 0958 or use the contact form on the Site.
7. Payment and Pricing
Prices are displayed in £ and are subject to change without notice. All taxes, delivery charges, and applicable fees will be shown at checkout. Payments are processed securely and handled by trusted providers. You authorize us to charge the total amount for the order when you submit it.
8. Liability and Indemnification
To the maximum extent permitted by law, Crust & Ember Pizzeria and its affiliates are not liable for indirect, incidental, special, or consequential damages arising from use of the Site or products. Our total liability for any claim arising out of or related to these Terms is limited to the amount paid by you for the relevant order or service. You agree to indemnify and hold harmless Crust & Ember Pizzeria from any claims, losses, or damages resulting from your use of the Site, violation of these Terms, or infringement of rights of third parties.
9. Third-Party Links
The Site may contain links to third-party sites. We do not control these sites and are not responsible for their content or practices. Your use of such sites is at your own risk.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of United Kingdom without regard to conflict of law provisions. Any disputes shall be resolved amicably where possible. If resolution cannot be reached, disputes will be submitted to the exclusive jurisdiction of the courts in London, W1A 1HQ.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will become effective upon posting on the Site. Your continued use after the changes indicates your acceptance of the updated Terms.
12. Contact Information
For questions about these Terms, please contact us at +44 20 7946 0958 or via the contact page on lowermainland.xyz. You can also visit us at Pizza Lane, London, W1A 1HQ, United Kingdom.
By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.